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Do you have any other nicknames?

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People also call me “JJ” or “Judy” ,besides Jia Jing.

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How do you stay informed about the latest design trends?

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Read Medium articles, LinkedIn post by other designers, watch YouTube tutorials, webinar or other designer sharing, play video games or check out other new apps. Alternatively, observe the design that's surround on the daily life.

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What drives your passion for UI/UX design?

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I’m motivated by UI/UX design’s mix of creativity, problem-solving, and human impact. Crafting intuitive, delightful experiences that make tech effortless is rewarding. The field’s constant evolution—new tools, trends, and user behaviors—keeps it exciting, like solving an ever-changing puzzle that improves lives.

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Without prior experience in financial services product design, how did you adapt to your role at UQPAY?

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During my probation, I dedicated the 1st month to mastering the company’s product, 2nd month to analyzing competitors’ products, and 3rd month to identifying potential enhancements for our product through competitive comparison.

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How do you handle conflict between stakeholders?

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When ideas or solutions differ between parties, I present design options, gather feedback, and refine solutions to balance both perspectives effectively.

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What is your favorite app or website, and why?

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Grab, I enjoy using the Grab app because its intuitive, user-friendly interface makes navigating ride-hailing, food delivery, and other services seamless, I appreciate how Grab’s hyper-local approach—offering motorbike rides in Vietnam or tuk-tuks in Cambodia—reflects thoughtful, user-centered design that adapts to regional needs.

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What do you enjoy doing outside of work?

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I explore AI tools, occasionally watch motion graphic design content, and enjoy taking my doggo for walks =D